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At Twenty First Century Communications, we provide reliable communications solutions to hundreds of organizations every day to ensure their continuity of operations and allow them to communicate with the people they serve twenty-four hours a day, seven days a week.
We call it relentless reliability. You will too.
With 17 years of experience, a host of high-profile and government clients, and a proven track record of relentless reliability, Twenty First Century Communications is a nationally recognized leader in the critical communications industry.
Twenty First Century provides a web-enabled, hosted solution for high-speed notification. Our system features both inbound and outbound messaging, with applications ranging from business continuity planning and employee accountability to mass public notification. In addition, TFCC provides inbound information hotlines for public safety, media communications, and staff assignment.
Our services for the utility industry include inbound call handling for outage management, as well as overflow call center support. TFCC offers Field Connect to streamline mobile workforce management and TFCCSearch to enhance customer data accuracy. Automated customer self-service closes the loop on customer care and service recovery. TFCC's technology includes sophisticated features such as Text-to-Speech, GIS mapping, role-based messaging and Advanced Speech Recognition.
Whatever the disaster, Twenty First Century is there. Our emergency notification service is a critical piece of any organization's disaster preparedness and recovery plan. When a hurricane hits, our service can round up volunteers, mobilize first responders, and direct citizens to shelter, supplies, pharmacies and gas stations. When a tsunami warning is sounded, our technology can distribute the evacuation routes. If the avian flu becomes pandemic, we can inform the public and direct people to inoculation centers. Blackouts, ice storms, and even tragedies such as terrorist attacks can be managed with the critical communication tools provided by TFCC.
Whether it be in every day operations or crisis management situations, TFCC helps you perform flawlessly.
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