News Archive: 2009
Acree Daily Partners With TFCC
Acree Daily Integrated Systems, Inc. Partners with Twenty First Century Communications to Deliver All-Encompassing Emergency Notification System
COLUMBUS, OH - Acree Daily, the region's leading systems integrator for commercial electronic security, emergency notification, health care, fire safety and media systems, and Twenty First Century Communications (TFCC), national leader in emergency notification solutions, today announced a partnership to expand their safety, security and communications offerings.
Acree Daily distributes the REACT system, which provides notification...
Twenty First Century Communications Unveils Mobile Outage Reporting at CS Week
FOR IMMEDIATE RELEASE
May 26, 2009
COLUMBUS, OH -- Industry leading communications provider Twenty First Century Communications today announced the availability of Mobile Outage Reporting, unveiled at CS WEEK 2009.
Now, with the addition of Mobile Outage Reporting to TFCC's industry standard High Volume Call Answering (HVCA) service, utility customers will be able to report a power outage on their mobile devices using a web site ...
TFCC Unveils Mobile Outage Reporting
Twenty First Century Communications Unveils Mobile Outage Reporting at CS Week
COLUMBUS, OH -- Industry leading communications provider Twenty First Century Communications today announced the availability of Mobile Outage Reporting, unveiled at CS WEEK 2009.
Now, with the addition of Mobile Outage Reporting to TFCC's industry standard High Volume Call Answering (HVCA) service, utility customers will be able to report a power outage on their mobile devices using a web site designed specifically for mobile...
TFCC Unveils Outage Text Messaging
Twenty First Century Comunications Unveile Outage Text Messaging at CS Week
COLUMBUS, OH -- Industry leading Communications provider Twenty First Century Communications today announced the availability of Outage Text Messaging, unveiled at CS Week 2009.
Now, with the addition of Outage Text Messaging to the HVCA service, utility customers can request updates on the restoration process via text messages to their mobile phones. It is another way TFCC helps enhance utility customer service.
The benefits include:
- Increased customer...
Pepco Wins CS Week Award
Pepco Wins CS Week's "Innovation in Customer Service" Award for Deploying TFCC's Mutual Assistance Routing System
COLUMBUS, OH - Twenty First Century Communications (TFCC) congratulates longtime client, Pepco Holdings, Inc. (PHI), winner of the 2009 Expanding Excellence "innovation in Customer Service" Award, presented by CS week and Electric Light & Power this morning at the CS Week Annual Conference.
Pepco was recognized for its outstanding contribution and innovation in utility customer service for implementing the
