News
Southern Utilities Aid Washington DC Utility with MARS Virtual Call Center
Southern Utilities Aid Washington D.C. Area Utilities with Virtual Call Center
COLUMBUS, OHIO, February 25, 2010: February’s record-setting snow storm systems knocked out power in widely scattered parts of the east coast. Especially hard hit was the Washington D.C. area.
Knowing that their call center would be overwhelmed with emergency and downed wire calls, Washington D.C. utility Pepco, used the Mutual Assistance Routing System (MARS®) from Twenty First Century Communications to receive power outage call...
TFCC Helps Utilities Handle Record Storm
Twenty First Century Communications Helps Utilities Handle Record Storm
Some Miss Super Bowl Because of Power Outages
Columbus, Ohio, February 8, 2010: Last weekend’s record-setting storm systems knocked out power in widely scattered parts of the east coast threatening Super Bowl parties from Washington D.C down to Arkansas.
While people throughout the Midwest, Mid-Atlantic, and Northeast faced power outages, many utilities used technology to quickly identify and respond to service disruptions.
One of the biggest problems utilities face after...
Complete BlackBerry Smartphone Mobile Notification Solution
Twenty First Century Communications, Wallace Wireless Announce Vendor Relationship to Provide Complete BlackBerry Smartphone Mobile Notification Solution
Columbus, OH & Toronto, ON — Twenty First Century Communications (TFCC), provider of emergency notification solutions, and Wallace Wireless, provider of alerting and business continuity solutions for BlackBerry smartphone, today announced a mutual reselling agreement that will offer clients greater value from mobile deployment of crisis communications.
"Reliable communication during a crisis is the key to any successful business...
TFCC & IntraPoint Join Forces
Twenty First Century Communications, IntraPoint Announce Partnership to Deliver Complete Emergency Notification and Incident and Crisis Management Solution
September 22, 2009 – Columbus, OH and Reston, VA – Twenty First Century Communications (TFCC), provider of emergency notification solutions, and IntraPoint, leader in incident and crisis management solutions, today announced a partnership to offer a complete incident command center solution.
“Most companies have business continuity plans in place and some may even have a...
TFCC & Strategic BCP Announce Strategic Alliance
Twenty First Century Communications, Strategic BCP Announce Strategic Alliance to Deliver Unprecedented Business Continuity Planning (BCP) Package
Companies Integrate Proprietary Technologies to Help Organizations Recover Quicker from Downtime, Form Industry's Only Business Continuity Planning, Incident management, and Emergency Notification Combined Solution
September 9, 2009 - Columbus, OH - Twenty First Century Communications (TFCC), provider of emergency notification solutions, and Strategic BCP, a business continuity planning company and creator of ResilienceONE software, today announced a strategic alliance...
