News
MARS Nominated for SEE Industry Excellence Award
TFCC's MARS Nominated for S.E.E. Industry Excellence Award
Columbus, Ohio:Â Already a success, Twenty First Century Communications' Mutual Assistance Routing System (MARS) has been nominated for the 2009 Southeastern Electric Exchange (S.E.E.) Industry Excellence Award!
The S.E.E. Industry Excellence Awards honor the most outstanding products / projects developed or implemented by member utilities. The winners will be announced during the General Session of the 2009 S.E.E. Annual Conference and Trade Show.
TFCC Unveils Outage Text Messaging
With ever-increasing service level expectations, utilities must offer choices in how, when and where customers communicate, especially when reporting outages.
Mobile Outage Reporting
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TFCC Debuts its latest Utility Communications Solution at OMS
Mutual Aid in Customer Care
TFCC Debuts its latest Utility Communications Solution at OMS
Columbus, Ohio:Â Don't miss TFCC at Marcus Evans 8th Annual Outage Management Solutions (OMS) Conference, December 8 - 10, 2008 at the Westin Colonnade Coral Gables in Miami, FL.
We are excited to unveil our newest customer service communications solution, the Mutual Assistance Routing System, or MARS (patent pending).
Mutual Assistance is the cornerstone of the utility industry - for power restoration. Until...
Mutual Aid in Customer Care TFCC Debuts its latest Utility Communications Solution at OMS
Columbus, Ohio:Â Don't miss TFCC at Marcus Evans 8th Annual Outage Management Solutions (OMS) Conference, December 8 - 10, 2008 at the Westin Colonnade Coral Gables in Miami, FL.
We are excited to unveil our newest customer service communications solution, the Mutual Assistance Routing System, or MARS (patent pending).
Mutual Assistance is the cornerstone of the utility industry - for power restoration. Until now, there has been no practical, cost-effective way for utilities to help...
Don’t Miss TFCC at the Outage Communications Summit
Columbus, Ohio:Â Don't miss Twenty First Century Communications at the Chartwell Outage Communications Summit, November 13 - 14, 2008 at the Embassy Suites Orlando. TFCC is a sponsor of the event, and will feature a variety of its specialized utility communications solutions.
High Volume Call Answering (HVCA) routes calls away from the utility across its massive interactive voice response platform. The system collects and feeds information into utilities' internal systems, enabling safe and efficient restoration...
