Mobile & Desktop Outage Reporting

Respond to your customers’ needs to communicate on the go

Your customers are constantly on the move and expect to be able to communicate from anywhere. TFCC’s Mobile & Desktop Outage Reporting service allows you to give customers these options. With this mobile, web-based application, your customers can report outages from a smartphone or desktop computer. You get outage information instantly — and improved customer satisfaction.

Above all, with Mobile & Desktop Outage Reporting you always have the assurance that comes with the advanced technology, innovative solutions and unmatched customer support that have made TFCC the clear leader in the utility communications industry.

Mobile & Desktop Outage Reporting Business Benefits:

Enhanced customer convenience and satisfaction
Effective communication even during power outages
Seamless integration with HVCA and your CIS and OMS systems
Private branding and ownership of mobile website domain
Little or no requirement for internal development of IT resources
24/7/365 customer support